CICC

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CICC is excited to bring the convenience and grocery industry the convenience of a one-stop location for all your training needs. We are to you what you are to your community.

Convenience Industry Council of Canada

Launch, Support, Promote

Use our cost effective, environmentally friendly online platform to reach your customers with important product information and administration support tools like contests. 

Convenience Industry Council of Canada

Promote and support your products quickly and cost effectively.

Ask us how we can help!

Train, track and manage all your important employee training.

Our model is to simplify compliance requirements and records management

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Welcome to the Convenience Institute

You make everything convenient for everyone else. We make everything convenient for you!

  • One shopping cart, one purchase, one place to manage and view your staff training and records
  • Secure cloud based architecture with password controlled access
  • Full selection of online resources for compliance, job skills and management training
  • Available online 24/7/365 when and where it is needed
  • And much more!

Available for as little as $3.00 per user for current CICC members.

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Top Courses

The ID Please retailer training program is available free of charge for all convenience store staff in the country. 

Receive instant access to safety training on Canada’s national communication standard for hazardous materials.

The new SafeStore certification for food handers is now available. Receive your certification today.

The ID Please retailer training program is available free of charge for all convenience store staff in the country. 

Being a Team Player teaches the desirable characteristics of a team player, how to recognize one, different types of teams and which ones are essential to an organization. It then covers why teams falter, and how to better ensure success.

Food Safety Basics is an essential skill for todays convenience workers.

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Explore this course to uncover new ways to see and understand the world, your peers, your community, and yourself.

Get your new team off to a great start with this new employee onboarding course.

Becoming a good leader involves inspiring your team, communicating clearly, and giving them confidence. Find out how to lead by example in this From Boss to Leader course.

Students learn the science of finance and financial management, along with the computer skills necessary to help you understand accounting.

Participants will explore their responsibilities within their role in a customer service environment.

CONTEST

Launch, Support, Promote

Use our cost effective, environmentally friendly online platform to reach your customers with important product information and administration support tools like contests. 

Courses

This course is designed to provide professionals with the skills necessary to overcome the problems encountered as a supervisor, and will propel them into strong leadership roles!

Learners will get to know their teams, define different team types, improve teamwork, and much more. The result will be a leader who employs practical, tested techniques.

Coaching and Mentoring trainers will illustrate how coaching is based on a partnership that involves giving both support and challenging opportunities to employees.

Students will learn the benefits of positive intent, active listening skills, and asking strategically relevant questions to get to the heart of any conflict or situation.

Leadership Skills for Supervisors provides lessons in prioritizing, planning and managing time; identifying your leadership style; determining ways to meet the needs of employees; and exploring ways to solve problems

This course will teach participants the skills necessary to aid them in successfully resolving conflicts of all types, while enhancing performance and productivity.

This training courseware will train participants to have the right people, and to create a program that helps people to grow and thrive in their organization.

Participants learn the difference between managing and leading, how to deal with challenges, effective prioritization, professional communication habits, and team motivation.